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The Economic Research Institute, Stockholm School of Economics SSE/EFI Working Paper Series in Business Administration

No 2007:4:
The Patient as a construction and a non-participant member of a change-process.

Carina Beckerman ()

Abstract: The contribution of this paper is a discussion about how the patient as a phenomenon is constructed and used by employees for different purposes, enabling and inhibiting change. The results are based on a three year case study in which data has been collected with interviews and observations. They have then been analyzed and interpreted within a framework consisting of theories about thinking collectives, structuration, information and knowledge management. The findings indicate that “the patient” has implications for how project management is conducted and a patient record upgraded at the anesthesia and intensive care unit of a hospital.

Keywords: the patient; anesthesia information management; constructionism; thinking collectives; knowledge management; structuration.; (follow links to similar papers)

13 pages, March 1, 2007, Revised August 17, 2007

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