SSE/EFI Working Paper Series in Business Administration
Restructuring an Empire. A narrative study of the turnaround of the telecom company Ericsson.
Abstract: The turnaround of the telecom company Ericsson is
considered a unique chapter in Swedish business life in terms of
complexity, size and speed. This paper focuses on how some of the
interpretative schemes of the employees were transformed during the
turnaround and the organizational setting restructured. Instead of making a
conventional study of a change process this study uses narrative method and
explores the transformation through the eyes of four people. In this way
this study hopes to be able to present a broader picture of some of the
organizational learning that takes place during events like this, since
storytelling is crucial when people make sense of their everyday life. A
narrative analysis approach will not result in the one “true” account of a
phenomenon. However, narrative analysis can provide detailed insights into
individual informants understanding of events and highlight similarities
and differences in interpretations that are interesting also for outsiders
to take part of. The findings indicate that not only the interpretative
schemes for how to run the company were transformed but also how the
employees view the world.
Keywords: interpretative schemes; management; narrative method; structuration theory; turnaround; telecom; Ericsson.; (follow links to similar papers)
16 pages, April 20, 2007, Revised November 14, 2007
Before downloading any of the electronic versions below
you should read our statement on
for viewing Postscript files and the
Acrobat Reader for viewing and printing pdf files.
Full text versions of the paper:
Questions (including download problems) about the papers in this series should be directed to Helena Lundin ()
Report other problems with accessing this service to Sune Karlsson ()
or Helena Lundin ().
Design by Joakim Ekebom