SSE/EFI Working Paper Series in Business Administration
Transforming and Computerizing Professional Artifacts. An underestimated opportunity for learning.
Abstract: Improving the artefacts a knowledge worker uses and how he
or she exercises his or her knowledge is a desire that is part of being
professional, especially since we are supposed to live in a knowledge
society. In the knowledge society there is a continuous structuring and
re-structuring, construction and re-construction and learning and
re-learning going on due to implementing new information and communication
technology. But many of these so called IT-projects fail, especially within
health care in spite of management spending huge amounts of money on them.
This paper focuses on and wants to create an awareness of how an artefact
such as a new knowledge management system becomes a driving force behind
expanding the knowledge of an anesthesist and has implications for
continuous learning among a group of employees at the anesthesia and
intensive care clinic. Implementing new technology is an underestimated
opportunity for learning. More importantly, this paper also suggests that a
significant educational effort is taking place in society channelled
through many these IT-projects, even when they fail.
Keywords: professional artefacts; learning; knowledge management system; knowledge management; the knowledge society.; (follow links to similar papers)
11 pages, August 9, 2007, Revised August 11, 2007
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