Scandinavian Working Papers in Business Administration
Management Accounting Research Group Working Papers,
University of Aarhus, Aarhus School of Business, Department of Business Studies
No M-2005-07: Identifying the effects of Enterprise System implementation and use: Examples from Denmark
Pall Rikhardsson () and Pernille Kræmmergaard ()
Additional contact information
Pall Rikhardsson: Department of Business Studies, Postal: The Aarhus School of Business, Fuglesangs Allé 4, 8210 Aarhus V, Denmark
Pernille Kræmmergaard: Department of Business Studies, Postal: The Aarhus School of Business, Fuglesangs Allé 4, 8210 Aarhus V, Denmark
Abstract: This paper reports the results of an explorative study of six large Danish companies regarding the effects of ERP implementation and use. The study is part of a larger ERP study programme at the Aarhus School of Business. The data collection approach applied was based on interviews and management case writing. The main results show that the effects of ERP implementation and use are seldom fully predictable by management. The ERP system can be seen as an organisational actor in its own right as it to a large extent influences values, culture, behaviour, processes and procedures of other actors in the organisation. Given the complexity, size and organisational embeddedness of ERP systems, it can be said that the implementation project never ends and the ERP system becomes a significant variable in the future direction of the organisation
Keywords: No keywords
16 pages, April 26, 2005
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