Scandinavian Working Papers in Business Administration
Working Papers,
Copenhagen Business School, Department of Management, Politics & Philosophy
No 13/2002: From Quality Control to Quality Monitoring and Organisational Learning
Sven Hemlin and Søren Barlebo Wenneberg
Additional contact information
Sven Hemlin: Department of Management, Politics and Philosophy, Copenhagen Business School, Postal: Department of Management, Politics and Philosophy, Copenhagen Business School, Blaagaardsgade 23 B, DK-2200 Copenhagen N, Denmark
Søren Barlebo Wenneberg: Department of Management, Politics and Philosophy, Copenhagen Business School, Postal: Department of Management, Politics and Philosophy, Copenhagen Business School, Blaagaardsgade 23 B, DK-2200 Copenhagen N, Denmark
Abstract: Quality control is an important and integrated part of the scientific system. However, developments in science are changing quality control into quality monitoring. New virtual and fluid organisational forms are emerging. Common boundaries are broken as for example in the “Triple Helix” and the “Mode 2” concepts. And the stakeholders in science are becoming interested in being involved. They want their evaluation criteria to be used, and they want evaluations to be done on a regular basis, because they do not trust the new scientific institutions to be left alone. Quality monitoring changes the assumptions for doing evaluations as part of quality control. Assessment of the societal value of research becomes increasingly important. Finally, quality monitoring emphasises organisational learning rather than controlling quality in scientific organisations.
Keywords: Quality monitoring; quality control; scientific quality; research evaluation; peer review; organisational forms; organisational learning.
41 pages, May 1, 2002
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