Scandinavian Working Papers in Business Administration

SSE Working Paper Series in Business Administration,
Stockholm School of Economics

No 2017:6: Telia company – paving the way for responsible business

Ingalill Holmberg (), Anna Romberg () and Michaela Ahlberg ()
Additional contact information
Ingalill Holmberg: Center for Advanced Studies in Leadership, Postal: Stockholm School of Economics, P.O. Box 6501, SE-113 83 Stockholm, Sweden
Anna Romberg: Telia Company and Center for Advanced Studies in Leadership
Michaela Ahlberg: Telia Company

Abstract: In the past few years, the quest for responsible and sustainable business has emerged as a major theme in academic and practical management discourse. The increasingly intense debate on ethical and social responsible business and the quest for responsible leadership put contemporary business models and current leadership praxis under severe public scrutiny. This paper is written within the framework of a research project that explores the linkages between responsible leadership, sustainable business, innovation, and growth in Swedish-based corporations with a global outreach. The case illustrates how (ir)responsible business behaviour was addressed in a Swedish tele- communication company challenged with allegations of bribery and human rights violations in its Eurasian business. The research is based on collaborative case-study approach. The data-collection covers round-table seminars, interviews and documentary material.

Keywords: responsible business behaviour; ethics and compliance; sustainable business practices; friction; responsible leadership; anti-bribery corruption; collaborative research; case-study approach

32 pages, First version: November 15, 2017. Revised: January 29, 2019. Earlier revisions: January 29, 2019.

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