Scandinavian Working Papers in Business Administration
Working Papers,
Örebro University, School of Business
No 2005:3: Benchmarking business practices in Swedish manufacturing firms
Leif Sanner ()
Additional contact information
Leif Sanner: Department of Business, Economics, Statistics and Informatics, Postal: Örebro University, Department of Business, Economics, Statistics and Informatics, SE - 701 82 ÖREBRO, Sweden
Abstract: Regional benchmarking studies were conducted on business practices in manufacturing plants in three regions in Sweden. The studies were designed to determine their use of best practices and thus enable firms to identify areas in which they need to make improvements. The questionnaire contained around 200 questions to which 452 firms responded. In analysing the results, questions and responses were grouped into six categories. Two indices were developed.
The studies classified firms scoring high as leaders, and firms scoring low as laggers. The studies showed inter alia that the gap in performance between leaders and laggers is particularly wide in Information & benchmarking and Innovation & technology. Conclusions are that improving benchmarking processes is a strategic step towards improving the firm’s business practices.
Keywords: Benchmarking; business relations; strategy
JEL-codes: M10
20 pages, March 16, 2005
Price: 120
Full text files
wp-3-2005.pdf
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