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The statistics for 2010-06, 2012-04 (half month), 2012-05 and 2012-06 have unfortunately been lost. We regret this.

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The raw data

Top papers by Abstract Accesses last month (2026-05)

Paper	Accesses
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	113
What Can A Service Logic Offer Marketing Theory Grönroos Christian	102
Towards Service Logic: The Unique Contribution of Value Co-Creation Christian Grönroos	87
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	84
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	67
Exploring Marketing in Micro Firms Karolina Wägar, Peter Björk, Annika Ravald, Björn West	51
Flexible Budgeting under Uncertainty: A Real Options Perspective Bo-Göran Ekholm, Jan Wallin	51
The Effect of Obesity on Wages and Employment: The Difference Between Having a High BMI and Being Fat Edvard Johansson, Petri Böckerman, Urpo Kiiskinen, Markku Heliövaara	50
Towards a Dynamic Communication Model: A Useful Tool in Relationship Communication Åke Finne, Christian Grönroos	49
Bootstrap and Fast Double Bootstrap Tests of Cointegration Rank with Financial Time Series Niklas Ahlgren, Jan Antell	45
Branding: The Past, Present, and Future: A Study of the Evolution and Future of Branding Anders Hampf, Kirsti Lindberg-Repo	45

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Top papers by Downloads last month (2026-05)

Paper	Downloads
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	16
The Hybrid Consumer: Exploring the Drivers of a New Consumer Behaviour Type Grönroos Christian, Hanna Leppänen	13
An Empirical Comparison of Linear and Nonlinear Volatility Models for Nordic Stock Returns Sofie Kulp-Tåg	12
Customer Needing - Conceptualising Industrial Service from a Customer Perspective Tore Strandvik, Maria Holmlund, Bo Edvardsson	11
Determinants of Profit Sharing in the Finnish Sector Laura Arrantz-Aperte, Almas Heshmati	11
Towards Service Logic: The Unique Contribution of Value Co-Creation Christian Grönroos	11
Towards a Dynamic Communication Model: A Useful Tool in Relationship Communication Åke Finne, Christian Grönroos	10
Silent Communication - A Challenge to Established Marketing Communication Practice Tore Strandvik, Åke Finne	10
Strategic Priorities, Company Performance and Attitudes Towards Management Accounting Techniques: an Empirical Study Bo-Göran Ekholm, Jan Wallin	10
Organizational Measures Taken against Workplace Bullying: The Case of Finnish Municipalities Denise Salin	9
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	9
Networks, Organisations and Men: Concepts and Interrelations Teemu Tallberg	9

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Top papers by Abstract Accesses last 3 months (2026-03 to 2026-05)

Paper	Accesses
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	353
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	291
Towards Service Logic: The Unique Contribution of Value Co-Creation Christian Grönroos	223
What Can A Service Logic Offer Marketing Theory Grönroos Christian	218
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	188
Flexible Budgeting under Uncertainty: A Real Options Perspective Bo-Göran Ekholm, Jan Wallin	161
Branding: The Past, Present, and Future: A Study of the Evolution and Future of Branding Anders Hampf, Kirsti Lindberg-Repo	155
Practical Proposals for Specifying k-Nearest Neighbours Weights Matrices Linda Gerkman, Niklas Ahlgren	153
Rethinking Service Companies’ Business Logic: Do We Need a Customer-Dominant Logic as a Guideline? Kristina Heinonen, Tore Strandvik, Karl-Jacob Mickelsson, Bo Edvardsson, Erik Sundström, Per Andersson	150
Corporate Brand Repositioning with CSR as the Differentiating Factor: A Study on Consumer Perceptions Tiina Vilppo, Kirsti Lindberg-Repo	146

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Top papers by Downloads last 3 months (2026-03 to 2026-05)

Paper	Downloads
Exploring Marketing in Micro Firms Karolina Wägar, Peter Björk, Annika Ravald, Björn West	60
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	59
Network Knowledge versus Cluster Knowledge- The Gordian Knot of Knowledge Transfer Concepts Maria Forsman, Nikodemus Solitander	52
Determinants of Profit Sharing in the Finnish Sector Laura Arrantz-Aperte, Almas Heshmati	51
Intraday Seasonalities and Macroeconomic News Announcements Kari Harju, Mujahid Hussain	50
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	50
An Empirical Comparison of Linear and Nonlinear Volatility Models for Nordic Stock Returns Sofie Kulp-Tåg	50
The Effect of Obesity on Wages and Employment: The Difference Between Having a High BMI and Being Fat Edvard Johansson, Petri Böckerman, Urpo Kiiskinen, Markku Heliövaara	46
Value of Image in Service Tore Strandvik, Anne Rindell	46
The Power of Bootstrap Tests of Cointegration Rank with Financial Time Series Niklas Ahlgren, Jan Antell	46

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Top papers by Abstract Accesses all months (from 2003-11)

Paper	Accesses
Shareholder/Stakeholder Value Management, Company Growth and Financial Performance: An Exploratory Study Bo-Göran Ekholm, Jan Wallin	3306
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	2974
Interpretation of Services Marketing Concepts Hannele Kauppinen-Räisänen, Christian Grönroos, Johanna Gummerus	2926
Strategic Priorities, Company Performance and Attitudes Towards Management Accounting Techniques: an Empirical Study Bo-Göran Ekholm, Jan Wallin	2590
Corporate Governance Mechanisms and Firm Performance: Evidence from Finland Alexander von Nandelstadh, Matts Rosenberg	2399
Open Access –julkaiseminen, linkittäminen ja tekijänoikeus - selvitys verkkojulkaisusopimuksissa huomioitavista seikoista Olli Vilanka	2374
What Can A Service Logic Offer Marketing Theory Grönroos Christian	2311
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	2254
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	2182
Network Knowledge versus Cluster Knowledge- The Gordian Knot of Knowledge Transfer Concepts Maria Forsman, Nikodemus Solitander	2115

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Top papers by Downloads all months (from 2003-11)

Paper	Downloads
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	1335
Corporate Governance Mechanisms and Firm Performance: Evidence from Finland Alexander von Nandelstadh, Matts Rosenberg	1066
Shareholder/Stakeholder Value Management, Company Growth and Financial Performance: An Exploratory Study Bo-Göran Ekholm, Jan Wallin	945
The Effect of Obesity on Wages and Employment: The Difference Between Having a High BMI and Being Fat Edvard Johansson, Petri Böckerman, Urpo Kiiskinen, Markku Heliövaara	914
What Determines Stock Option Contract Design? Daniel Pasternack, Matts Rosenberg	900
Interpretation of Services Marketing Concepts Hannele Kauppinen-Räisänen, Christian Grönroos, Johanna Gummerus	894
Current Debates on Classifying Diversity Management: Review and a Proposal Susanna Bairoh	847
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	842
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	826
Do Analysts Leak Information to Preferred Customers? Anders Ekholm, Alexander von Nandelstadh	819

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