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The statistics for 2010-06, 2012-04 (half month), 2012-05 and 2012-06 have unfortunately been lost. We regret this.

The raw data

The raw data

Top papers by Abstract Accesses last month (2026-09)

Paper	Accesses
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	101
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	84
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	71
Rethinking Service Companies’ Business Logic: Do We Need a Customer-Dominant Logic as a Guideline? Kristina Heinonen, Tore Strandvik, Karl-Jacob Mickelsson, Bo Edvardsson, Erik Sundström, Per Andersson	62
Practical Proposals for Specifying k-Nearest Neighbours Weights Matrices Linda Gerkman, Niklas Ahlgren	48
The Effect of Obesity on Wages and Employment: The Difference Between Having a High BMI and Being Fat Edvard Johansson, Petri Böckerman, Urpo Kiiskinen, Markku Heliövaara	46
Flexible Budgeting under Uncertainty: A Real Options Perspective Bo-Göran Ekholm, Jan Wallin	43
Branding: The Past, Present, and Future: A Study of the Evolution and Future of Branding Anders Hampf, Kirsti Lindberg-Repo	42
Corporate Brand Repositioning with CSR as the Differentiating Factor: A Study on Consumer Perceptions Tiina Vilppo, Kirsti Lindberg-Repo	40
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	40

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Top papers by Downloads last month (2026-09)

Paper	Downloads
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	25
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	20
Luottamusmiesten Sitoutuminen Yritykseen ja Ammattijärjestöönsä Kari Pöllänen	16
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	16
Do Analysts Leak Information to Preferred Customers? Anders Ekholm, Alexander von Nandelstadh	14
What Can A Service Logic Offer Marketing Theory Grönroos Christian	14
Determinants of Profit Sharing in the Finnish Sector Laura Arrantz-Aperte, Almas Heshmati	14
Rethinking Service Companies’ Business Logic: Do We Need a Customer-Dominant Logic as a Guideline? Kristina Heinonen, Tore Strandvik, Karl-Jacob Mickelsson, Bo Edvardsson, Erik Sundström, Per Andersson	14
Organisation Carescapes: Researching Organisations, Work and Care Linda McKie, Jeff Hearn, Sophie Bowlby, Andrew Smith, Gill Hogg	13
Current Debates on Classifying Diversity Management: Review and a Proposal Susanna Bairoh	13
Customer Energy in Relationships Kristina Heinonen, Tore Strandvik	13
Flexible Budgeting under Uncertainty: A Real Options Perspective Bo-Göran Ekholm, Jan Wallin	13

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Top papers by Abstract Accesses last 3 months (2026-07 to 2026-09)

Paper	Accesses
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	478
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	369
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	337
Rethinking Service Companies’ Business Logic: Do We Need a Customer-Dominant Logic as a Guideline? Kristina Heinonen, Tore Strandvik, Karl-Jacob Mickelsson, Bo Edvardsson, Erik Sundström, Per Andersson	213
Towards Service Logic: The Unique Contribution of Value Co-Creation Christian Grönroos	135
Branding: The Past, Present, and Future: A Study of the Evolution and Future of Branding Anders Hampf, Kirsti Lindberg-Repo	124
Flexible Budgeting under Uncertainty: A Real Options Perspective Bo-Göran Ekholm, Jan Wallin	121
Corporate Brand Repositioning with CSR as the Differentiating Factor: A Study on Consumer Perceptions Tiina Vilppo, Kirsti Lindberg-Repo	117
Practical Proposals for Specifying k-Nearest Neighbours Weights Matrices Linda Gerkman, Niklas Ahlgren	116
Intraday Seasonalities and Macroeconomic News Announcements Kari Harju, Mujahid Hussain	110
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	110

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Top papers by Downloads last 3 months (2026-07 to 2026-09)

Paper	Downloads
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	54
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	26
Luottamusmiesten Sitoutuminen Yritykseen ja Ammattijärjestöönsä Kari Pöllänen	23
An Empirical Investigation of Value-at-Risk in Long and Short Trading Positions Sofie Kulp-Tåg	23
Towards Service Logic: The Unique Contribution of Value Co-Creation Christian Grönroos	22
Marketing and the Logic of Service: Value Facilitation, Value Creation and Co-creation, and Their Marketing Implications Christian Grönroos, Annika Ravald	22
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	20
Determinants of Profit Sharing in the Finnish Sector Laura Arrantz-Aperte, Almas Heshmati	20
Strategic Priorities, Company Performance and Attitudes Towards Management Accounting Techniques: an Empirical Study Bo-Göran Ekholm, Jan Wallin	20
Word-of-mouth-forskning – Från ett beteendevetenskapligt perspektiv mot ett företagsperspektiv Mikael Berndtson	20

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Top papers by Abstract Accesses all months (from 2003-11)

Paper	Accesses
Shareholder/Stakeholder Value Management, Company Growth and Financial Performance: An Exploratory Study Bo-Göran Ekholm, Jan Wallin	3441
On Defining Marketing: An Analysis of the Updated AMA Definition and an Alternative Christian Grönroos	3374
Interpretation of Services Marketing Concepts Hannele Kauppinen-Räisänen, Christian Grönroos, Johanna Gummerus	3037
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	2830
Strategic Priorities, Company Performance and Attitudes Towards Management Accounting Techniques: an Empirical Study Bo-Göran Ekholm, Jan Wallin	2721
Corporate Governance Mechanisms and Firm Performance: Evidence from Finland Alexander von Nandelstadh, Matts Rosenberg	2510
Open Access –julkaiseminen, linkittäminen ja tekijänoikeus - selvitys verkkojulkaisusopimuksissa huomioitavista seikoista Olli Vilanka	2446
What Can A Service Logic Offer Marketing Theory Grönroos Christian	2429
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	2318
What Determines Stock Option Contract Design? Daniel Pasternack, Matts Rosenberg	2244

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Top papers by Downloads all months (from 2003-11)

Paper	Downloads
Reklamsvenska i Finland speglad genom varuhuset Stockmanns tidningsannonser under det 20e seklet - Swedish Advertising Language in Finland Mirrored by the Newspaper Advertisements of the Stockmanns Department Store During the 20th Century Marika Tandefelt	1400
Corporate Governance Mechanisms and Firm Performance: Evidence from Finland Alexander von Nandelstadh, Matts Rosenberg	1081
Shareholder/Stakeholder Value Management, Company Growth and Financial Performance: An Exploratory Study Bo-Göran Ekholm, Jan Wallin	965
The Effect of Obesity on Wages and Employment: The Difference Between Having a High BMI and Being Fat Edvard Johansson, Petri Böckerman, Urpo Kiiskinen, Markku Heliövaara	933
What Determines Stock Option Contract Design? Daniel Pasternack, Matts Rosenberg	921
Interpretation of Services Marketing Concepts Hannele Kauppinen-Räisänen, Christian Grönroos, Johanna Gummerus	909
Exploring Customer Value Formation: A Customer Dominant Logic Perspective Päivi Voima, kristina Heinonen, Tore Strandvik	875
Current Debates on Classifying Diversity Management: Review and a Proposal Susanna Bairoh	866
Finnish-French Fundamental Cultural Antagonisms in Organising Martin Fougère	853
Do Analysts Leak Information to Preferred Customers? Anders Ekholm, Alexander von Nandelstadh	842

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